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Terms and Conditions

Terms and Conditions

Last updated: 15-04-2026

These Terms and Conditions govern your use of the R&V Accounting Solutions Limited website and any enquiries or interactions you have with us through the website.

By using this website, you agree to these Terms. If you do not agree, please do not use the website.

In these Terms, “R&V”, “we”, “us”, and “our” mean R&V Accounting Solutions Limited and, where relevant, any affiliated R&V entity identified on this website. “You” and “your” mean any visitor, user, prospective client, or client using this website.

1) Use of the website

You agree to use this website only for lawful purposes and in a way that does not interfere with the rights of others or the proper operation of the website.

You must not:

  • attempt to gain unauthorised access to any part of the website, server, or connected systems
  • introduce viruses, malware, harmful code, or other disruptive material
  • copy, scrape, extract, or reuse website content at scale without permission
  • use the website in a misleading, deceptive, or unlawful way

We may suspend, restrict, or withdraw access to the website if we believe it is being misused.

2) Information on this website

The content on this website is provided for general information only. While we aim to keep information accurate and up to date, we do not guarantee that all content will always be complete, current, or suitable for your particular circumstances.

Any examples, timelines, service descriptions, or process notes are indicative only and may vary depending on the facts, supporting documents, third-party requirements, and the scope of work agreed.

3) Enquiries and client relationship

Submitting an enquiry through the website, by email, or by phone does not create a client relationship.

A client relationship begins only when:

  • we confirm that we are able to act for you, and
  • the scope of work, fees, and key terms are agreed in writing

We may decline an enquiry or proposed engagement for reasons including capacity, conflict, independence, compliance requirements, risk considerations, or incomplete information.

4) Scope of services

Our services may include, where agreed in writing:

  • Financial Reporting and Advisory
  • Accounting and Bookkeeping
  • Tax Advisory and Planning
  • Advisory and Consultancy
  • Corporate and Compliance Services
  • Internal Audit
  • Risk Management and Control Assessment
  • Data Analytics and Financial Modeling

The exact services we provide will depend on the engagement agreed with you.

R&V Accounting Solutions Limited is a Member Firm registered with the Mauritius Institute of Professional Accountants (MIPA) . Our services are delivered in accordance with MIPA’s Code of Professional Conduct and Ethics and applicable professional standards.

Unless expressly agreed in writing, we do not provide:

  • legal advice
  • investment or financial product advice
  • statutory audit of financial statements (we are not licensed by the Financial Reporting Council of Mauritius to conduct statutory audits; where a statutory audit is required, we will refer you to an FRC-licensed audit firm)
  • guarantees of specific outcomes, approvals, refunds, processing times, or third-party decisions

Where appropriate, we may suggest or coordinate with third-party professionals or service providers. Their services are not provided by us unless clearly stated in writing.

5) Fees, billing, and payment

Our fees may be fixed, recurring, project-based, or time-based depending on the nature of the engagement.

Any quote or estimate is based on the information available at the time and may change if the scope, complexity, urgency, or timing of the work changes.

Unless otherwise agreed:

  • invoices must be paid within the period stated on the invoice
  • taxes, filing costs, government charges, and reasonable out-of-pocket expenses may be billed separately
  • urgent work, additional work, or out-of-scope work may result in additional fees

Where permitted, we may pause or delay work if payment remains outstanding.

6) Your responsibilities

To help us deliver services properly, you agree to:

  • provide complete, accurate, and timely information
  • share supporting records and documents when requested
  • review drafts, submissions, and confirmations promptly
  • tell us about changes that may affect the work, including changes to structure, ownership, transactions, registrations, or operations

You remain responsible for the accuracy and completeness of the information you provide. Delays, omissions, or incorrect information may affect timing, scope, and outcomes.

7) AML/CFT and KYC obligations

As a regulated professional firm, we are required to conduct customer due diligence (CDD) and, where applicable, enhanced due diligence (EDD) under the Financial Intelligence and Anti-Money Laundering Act 2002 (FIAMLA) and related regulations. We may request information and documents to verify identity, beneficial ownership, source of funds, and the purpose of an engagement. We may decline, suspend, or terminate any engagement where we are unable to complete due diligence to our satisfaction. We may be required by law to submit reports, including Suspicious Transaction Reports, to the Financial Intelligence Unit, and where such a report is made, we may be prohibited from disclosing this to you.

8) Timelines and third parties

Many services depend on actions, systems, approvals, and response times outside our control, including those of government bodies, regulators, banks, platforms, software providers, counterparties, and other third parties.

We are not responsible for delays, interruptions, or decisions caused by third parties. Where relevant, we will keep you informed of issues that may affect timing or delivery.

9) Confidentiality

We treat client information as confidential and will not disclose it except:

  • with your consent
  • where required by law, regulation, court order, or professional obligation
  • to trusted service providers who support delivery of our services, subject to appropriate safeguards
  • where reasonably necessary to protect our rights or respond to a dispute

Where information needs to be shared for operational or filing purposes, we will do so only to the extent reasonably necessary.

10) Privacy and personal data

We may collect, use, and store personal information to respond to enquiries, administer the website, and provide our services.

Our collection, use, and storage of personal information are governed by our Privacy Policy and by the Data Protection Act 2017 of Mauritius.

This website uses cookies and similar technologies. Where required, we will request your consent before placing non-essential cookies. Further details are set out in our Privacy Policy.

11) Intellectual property

All content on this website, including text, branding, graphics, layouts, downloads, and other materials, is owned by or licensed to R&V Accounting Solutions Limited unless stated otherwise.

You may access and print website content for personal use or internal business reference only. You must not reproduce, distribute, adapt, publish, or commercially exploit website content without our prior written permission.

Any templates, working papers, tools, models, methods, or internal materials used by us in delivering services remain our property unless agreed otherwise in writing

12) Third-party links

This website may include links to third-party websites or resources for convenience only.

We do not control those third-party websites and are not responsible for their content, availability, security, or privacy practices. A link does not mean that we approve or endorse the third-party website or its operator.

13) Disclaimers

To the extent permitted by law:

  • this website is provided on an “as is” and “as available” basis
  • we do not guarantee uninterrupted access, error-free operation, or freedom from harmful components
  • website content is not a substitute for advice based on your specific circumstances

You should not rely on website content alone when making legal, regulatory, tax, financial, or commercial decisions.

14) Limitation of liability

To the extent permitted by law, R&V Accounting Solutions Limited is not liable for:

  • indirect, incidental, special, punitive, or consequential loss
  • loss of profit, revenue, business, data, goodwill, or opportunity
  • losses caused by third-party systems, delays, decisions, or failures
  • losses arising from reliance on website content without a confirmed written engagement

Where liability cannot be excluded, it is limited to the minimum extent allowed by applicable law.

15) Suspension and termination

We may suspend or end access to the website at our discretion, and suspend or end an engagement in accordance with the relevant engagement letter and applicable professional rules, including where:

  • fees remain unpaid
  • required information or documents are not provided
  • a compliance, conflict, independence, or risk issue arises
  • continuing the work would breach law, regulation, or professional obligations

You may end an engagement in line with the terms agreed for that engagement. Fees and expenses may still be payable for work carried out up to the date of termination.

16) Changes to these Terms

We may update these Terms from time to time. The updated version will appear on this page with a revised “Last updated” date.

By continuing to use the website after any update, you accept the revised Terms.

17) Governing law

These Terms are governed by the laws of the Republic of Mauritius. Any dispute relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Mauritius.

18) Contact

If you have questions about these Terms and Conditions, please contact us using the details provided on our Contact page.